Personvernerklæring

Last updated: August 13, 2025

Tessoré operates this store and website, including all related information, content, features, tools, products, and services to provide you as a customer with a personalized shopping experience (“Services”). Tessoré is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us. In the event of a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies or reasonably can be associated with you or another individual. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

Contact information, including name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account numbers, payment card information, account information, transaction data, payment method information, payment confirmations, and other payment details.
Account information, including username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communication with us, including information you provide in communications with us, such as customer support inquiries.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you navigate or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically via the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our agreement with you, processing your payments, fulfilling your orders, remembering your preferences and items of interest, sending account-related messages, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging delivery, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better personalize and improve the Services.
Marketing and advertising. We use your personal information for marketing and advertising purposes, including sending marketing, promotional, and campaign messages via email, SMS, or mail, and displaying online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against potentially fraudulent, illegal, unsafe, or harmful activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your login information secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
Communication with you. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.
Legal purposes. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil legal proceedings, potential or actual legal disputes, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we share personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

To Shopify, service providers, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
To business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information according to their own privacy notices. Depending on where you live, you may have the right to opt out of sharing information for targeted advertising based on your online activity across different merchants and websites.
When you request or otherwise consent to sharing certain information with third parties, such as to ship products to you or through your use of social media widgets or login integrations.
To our subsidiaries or otherwise within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are provided by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you provide to the Services will be transferred to and shared with Shopify and third parties that may be located in countries other than your country of residence to provide and improve the Services for you. To protect, develop, and improve our business, Shopify may also use certain advanced features that include data and information obtained from your interactions with our store, other merchants, and Shopify. Shopify is responsible for processing your personal information in these circumstances, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information on how Shopify uses your personal information and your rights, please visit Shopify Privacy Policy.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies as well as other rules and terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on those websites. Information you provide on public or semi-public platforms, including information shared on third-party social networks, may also be visible to other users of the Services and/or users of these third-party platforms without restriction regarding our or third parties’ use of that information. Inclusion of such links does not constitute endorsement of the content on such platforms or their owners/operators, except as otherwise stated in the Services.

Children’s information

The Services are not intended for use by children, and we do not knowingly collect personal information from children below the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information to us, you may contact us using the contact information below to request that such information be deleted. As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (as defined by applicable law) personal information of individuals under 16.

Security and storage of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may be insecure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. These rights are not absolute, may only apply under certain circumstances, and we may deny your request in accordance with the law:

Right of access/information. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability. You may have the right to obtain a copy of the personal information we hold about you and request that it be transferred to a third party, under certain circumstances and subject to certain exceptions.
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